Gardiner, P D and Simmons, J E L (1995) Case explorations in construction conflict management. Construction Management and Economics, 13(3), pp. 219-234. ISSN 01446193
Abstract
Empirical data from recent studies on conflict in construction projects are presented and discussed. Views of conflict management, collected during interviews with a wide range of practitioners, serve to highlight the importance of conflict as a major component in project management strategy in the construction industry. The occurrence of conflict is shown to be a common and often poorly managed phenomenon in modem construction projects, despite real progress in the organization and administration of construction projects. The research demonstrates a need to re-evaluate construction management processes in order to shift the distribution of conflict occurrences from one that peaks during construction to one that peaks in the earlier formative stages of design when the output of conflict is more likely to be creative and complementary to the overall project aims.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | business process re-engineering; conflict; project management; stategy |
| Index terms: | construction project, exploration, practitioner, interview, conflict management, business process re-engineering, strategy, construction industry, project management |
| Subjects: | environmental resource management, practitioner, data collection methods, business, industry analysis, conflict resolution, production management, project management theory and practice, management |
| Topics: | Sustainability, Roles and Professions, Stakeholder Management, Research Practice, Project Management, Business Strategy |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here