Abdul-Rahman, H (1996) Some observations on the management of quality among construction professionals in the UK. Construction Management and Economics, 14(6), pp. 485-495. ISSN 01446193
Abstract
The management of quality in construction is an important factor in determining the competitive edge of a construction business. Most companies in the UK construction industry are aware of the significance of BS 5750 Quality systems, but there is no indication of how successful the implementation of quality systems has been. A questionnaire survey was conducted on a sample of professionals involved in implementing quality systems in the UK construction industry to validate previous observations in an investigation on quality management and cost. This paper describes the results of the quality management aspect of the survey, and discusses several issues raised during the investigation. Amongst others, the findings show a significant awareness of quality management in civil engineering construction.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | project management; quality cost; quality management |
| Index terms: | questionnaire, survey, investigation, construction professional, project management, construction industry, quality management, implementation |
| Subjects: | contractual arrangements, data collection methods, industry analysis, quality assurance, professional development, project management theory and practice |
| Topics: | Quality Management, Information Management, Research Practice, Project Management, Procurement |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here