Loosemore, M (1998) The influence of communication structure upon crisis management efficiency. Construction Management and Economics, 16(6), pp. 661-671. ISSN 01446193
Abstract
A construction crisis stimulates a network of communications within its host organization, the structure of which influences crisis management efficiency. It does so by determining the effectiveness of information transfer between project participants, and thereby the level of uncertainty, misunderstanding and ultimately conflict which materializes. These conclusions arose from research which was concerned specifically with the patterns of communication and behaviour which emerge in response to construction crises. The methodology adopted a longitudinal, multiple case study approach and combined the complementary techniques of content analysis and social network analysis.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | communication; crisis management; efficiency; networks; structure |
| Index terms: | methodology, social network analysis, content analysis, effectiveness, crisis management, case study, efficiency |
| Subjects: | data collection methods, data analysis and analytics, research methods, performance management, financial risk |
| Topics: | Quality Management, Research Practice, Cost Management |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here