Optimal process integration architectures in off-site construction: Theorizing the use of multi-skilled resources

The architecture, engineering and construction industry has long dealt with problems such as schedule and budget overruns, quality and safety issues, and low productivity. Off-site construction, which is a hybrid of manufacturing and construction, has significant potential to address industry's endemic problems. However, off-site construction has been criticized for replicating the traditional subcontracting approach and therefore fragmented practice in the construction industry. The current research focuses on process integration and cross-training of multi-skilled resources as a solution to the aforementioned problem. To identify optimal process integration architectures for off-site construction, production data of three off-site manufacturers were analyzed by using a hybrid of fuzzy theory and the technique for order of preference by similarity to ideal solution. Findings reveal that process integration architectures transferring excess capacity from under-utilized to over-utilized resources in direct or indirect pathways are preferable in terms of satisfying decision criteria such as time and cost of cross-training, skill transferability, compliance with network logic, and safety considerations. The study contributes to the off-site construction literature by providing insight into dynamics of using multi-skilled resources. It also contributes to practice by developing a customizable and user-friendly framework for off-site production managers in order to identify the optimal process integration architecture in their own production scenarios.The architecture, engineering and construction industry has long dealt with problems such as schedule and budget overruns, quality and safety issues, and low productivity. Off-site construction, which is a hybrid of manufacturing and construction, has significant potential to address industry's endemic problems. However, off-site construction has been criticized for replicating the traditional subcontracting approach and therefore fragmented practice in the construction industry. The current research focuses on process integration and cross-training of multi-skilled resources as a solution to the aforementioned problem. To identify optimal process integration architectures for off-site construction, production data of three off-site manufacturers were analyzed by using a hybrid of fuzzy theory and the technique for order of preference by similarity to ideal solution. Findings reveal that process integration architectures transferring excess capacity from under-utilized to over-utilized resources in direct or indirect pathways are preferable in terms of satisfying decision criteria such as time and cost of cross-training, skill transferability, compliance with network logic, and safety considerations. The study contributes to the off-site construction literature by providing insight into dynamics of using multi-skilled resources. It also contributes to practice by developing a customizable and user-friendly framework for off-site production managers in order to identify the optimal process integration architecture in their own production scenarios.