Hall, M and Tomkins, C (2001) A cost of quality analysis of building project: Towards a complete methodology for design and build. Construction Management and Economics, 19(7), pp. 727-740. ISSN 01446193
Abstract
A number of studies have been published that claim to carry out cost of quality (COQ) studies on construction projects. These studies, however, have largely ignored the contribution of prevention and appraisal costs to COQ, and have limited their analysis to the impact of quality failures on the main contractor. This paper presents a methodology for assessing the 'complete' COQ for construction projects and reports on the findings of a building project in the UK on which the methodology was piloted. The company that applied this approach has now extended it to other projects.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | building; cost of nonconformance; cost of quality; design and build; quality management |
| Index terms: | methodology, construction project, design and build, appraisal, main contractor, quality management, prevention |
| Subjects: | practitioner, contractual arrangements, financial risk, production management, research methods, factor and component analysis, quality assurance |
| Topics: | Cost Management, Project Management, Research Practice, Roles and Professions, Procurement, Quality Management |
| Descriptive scope: | 3 PCT |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here