Pheng, L S and Fong, E T W (2002) Preparations for ISO 9001:2000: a study of ISO 9000:1994 certified construction firms. Construction Management and Economics, 20(5), pp. 403-413. ISSN 01446193
Abstract
Many research studies have been completed on the effectiveness of ISO 9000:1994 in the construction industry. The new ISO 9001:2000 requires firms to have a completely different mindset about achieving quality. From merely compliance with requirements, firms who intend to obtain ISO 9001:2000 certification have to understand fully the new requirements and how they may 'fit' the new standards into their present quality management systems, instead of changing their original work procedures to suit the Standard's requirements. This study presents a survey of the preparation work undertaken by construction firms in Singapore in moving from ISO 9000:1994 to ISO 9001:2000. From the research findings, it was found that most firms are ready for the conversion to the new Standard with slight beefing up of their existing quality management systems.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction firms; iso 9001:2000; preparations; quality; transition |
| Index terms: | construction industry, quality management system, effectiveness, conversion, Singapore, mindset, survey, construction firm, compliance, ISO, certification |
| Subjects: | health safety and environment, Geography, performance management, manufacturing engineering, administrative processes, industry analysis, health behaviours and lifestyles, organization, data collection methods, project delivery, standards development |
| Topics: | Quality Management, Contract Administration, Engineering Principles, Geographical Context, Research Practice, Health and Safety, Business Strategy |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here