Cross-border post-acquisition knowledge transfer among construction consultants

Bröchner, J; Rosander, S and Waara, F (2004) Cross-border post-acquisition knowledge transfer among construction consultants. Construction Management and Economics, 22(4), pp. 421-427. ISSN 01446193

Abstract

Mergers and acquisitions among engineering consulting firms and other professional service organizations occur frequently. International acquisitions should pose challenges because of corporate and national barriers of culture. The purpose here has been to study the relative influences of technical and cultural heterogeneity on knowledge transfer in a post-merger situation where offices in two countries are involved. In 2001, the UK-based WSP Group - providing management and consultancy services to the property, land and construction sectors - acquired J& W, a leading engineering consultancy firm in Sweden. Two technical disciplines, rail and contaminated land, were selected for this survey. Four offices, two in each country, participated with eight consultants in each place. The survey shows occasional, two-way knowledge, exchange taking place 16 months after acquisition. Face-to-face meetings, e-mail and technical business gatherings are perceived as the best transfer mechanisms. The presence of knowledgeable customers differs between disciplines and seems to explain differences between transfer patterns. Among metrics for knowledge transfer, the number of international joint projects is assigned the highest rank. Consequences for the choice of organization of knowledge transfer, as well as the measurement and communication of progress in knowledge transfer, are identified.

Item Type: Article
Uncontrolled Keywords: acquisitions; culture; engineering; knowledge transfer; professional services
Index terms: face, consultancy, e-mail, presence, survey, Sweden, merger, professional service, knowledge transfer, acquisition, construction sector, land, contaminated land
Subjects: industry analysis, Geography, environmental science, research dissemination and communication, communication, organization, data collection methods, real estate economics, business, psychology, environmental issues
Topics: Business Strategy, Organizational Design, Digital Applications, Information Management, Geographical Context, Sustainability, Urban Studies, Research Practice
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here