Demystifying stakeholders' commitment and its impacts on construction projects

Leung, M Y; Chong, A; Ng, S T and Cheung, M C K (2004) Demystifying stakeholders' commitment and its impacts on construction projects. Construction Management and Economics, 22(7), pp. 701-715. ISSN 01446193

Abstract

Construction projects are typified by the involvement of a number of participants. Each project team member has his/own expertise, and would contribute towards the success of the project. However, since their inputs are often interdependent, conflicts may arise in some circumstances. This is particularly evidenced when they are working within limited resources in terms of time and budget. One cannot expect a project team to attain the necessary synergy when common goals are not being visualized or observed. To improve the implementation performance of construction projects, it is necessary to investigate the goal commitment amongst temporary project team members. This research study aims to investigate the impacts of commitment amongst major project stakeholders. The results indicate that high affective commitment induces high performance and satisfaction, while the continuous commitment provokes intention to quit.

Item Type: Article
Uncontrolled Keywords: commitment; intention to quit; performance; satisfaction; turnover
Index terms: commitment, satisfaction, synergy, construction project, major project, implementation, turnover, project team
Subjects: strategic project management, production management, partnership management, psychology, business management, contractual arrangements, project delivery
Topics: Project Management, Organizational Design, Procurement, Business Strategy, Stakeholder Management
Descriptive scope: 2 PC

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here