The use of social media for work-related knowledge sharing by construction professionals

Etemadi, R; Hon, C K H; Murphy, G and Manley, K (2020) The use of social media for work-related knowledge sharing by construction professionals. Architectural Engineering and Design Management, 16(6), pp. 426-440. ISSN 1745-2007

Abstract

Use of social media for work-related knowledge sharing (KS) by professionals has become widespread globally. The extent, nature and patterns of this use have been little explored to date in the construction industry. This paper aims to investigate the frequency, nature and determinants of social media use for KS among the construction professionals. The objectives are to measure the current level of use of the three major social media platforms by the construction professionals for KS; and to empirically validate an extended version of the Unified Theory of Acceptance and Use of Technology (UTAUT) that identifies the impact factors of adoption of social media for work-related KS by the construction professionals. Survey data were collected from 120 construction professionals in Australia and were analysed using Structural Equation Modelling (SEM) techniques. Findings show that Facebook and LinkedIn were used by almost half of the survey respondents. Passive KS was the most common type of KS activity. Performance Expectancy (PE), and Knowledge Sharing Self-Efficacy (KSSE) had positive impacts on the construction professionals' intention to use (IU) social media. IU and Facilitating Conditions (FC) had positive direct impacts on the use of social media for work-related KS. The findings shed light into the potential ways of improving social media use for KS by the construction professionals.

Item Type: Article
Uncontrolled Keywords: construction professionals; knowledge sharing; social media
Index terms: structural equation modelling, knowledge sharing, survey, Australia, platform, construction industry, determinant, level of use, self-efficacy, construction professional, social media
Subjects: human factors and perception, risk assessment, data collection methods, knowledge management, technology adoption, Geography, digital design, professional development, performance management, industry analysis, statistical analysis
Topics: Quality Management, Digital Applications, Geographical Context, Research Practice, Information Management, Risk Management
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here