A fuzzy knowledge-based system for premium rating of workers' compensation insurance for building projects

Imriyas, K; Pheng, L S and Teo, E A L (2007) A fuzzy knowledge-based system for premium rating of workers' compensation insurance for building projects. Construction Management and Economics, 25(11), pp. 1177-1195. ISSN 01446193

Abstract

Occupational injuries and fatalities are rampant in construction. The significance of the workers' compensation insurance (WCI) is immeasurable in safeguarding the interests of construction workers and contractors. From the insurers' perspective, the commitment under this insurance is extremely broad; there are no exclusions and a maximum limit on their liability. Thus, insurers must accomplish rigorous risk and market assessments to decide optimal premiums for construction projects. The conventional experience rating approach of premium rating has been proven ineffective for construction applications. Based on the findings of a literature review and an interview questionnaire survey, a new WCI premium rating model was developed for building projects. A hybrid of interviews and past workers' compensation claims data analysis was adopted to develop the conceptual model of a fuzzy knowledge-based system (KBS) to automate the proposed model. It was then prototyped, and verified with Turing tests. The proposed model and its fuzzy KBS advocate real time structured assessments of project hazards, safety, market condition and insurers' internal factors for premium rating. They also establish an effective risk control strategy via a well-structured incentive system for contractors and clients. Their implementation in the general insurance industry can facilitate accident control in the construction industry, thereby minimizing insurers' financial risks.

Item Type: Article
Uncontrolled Keywords: fuzzy logic; insurance; knowledge-based system; occupational health and safety
Index terms: questionnaire, construction project, survey, literature review, strategy, market condition, commitment, occupational health and safety, data analysis, injury, liability, interview, fatalities, construction worker, compensation, construction industry, implementation, real time, insurance, knowledge-based system, fuzzy logic
Subjects: production management, management, health risk and incident analysis, industry analysis, liability law, project controls, occupational health and safety management, health conditions and diseases, economic and policy analysis, dispute resolution, practitioner, data collection methods, artificial intelligence, data science, contractual arrangements, data analysis and analytics, economic analysis, psychology
Topics: Research Practice, Project Management, Business Strategy, Health and Safety, Procurement, Roles and Professions, Legal Issues, Digital Applications, Time Control, Organizational Design
Descriptive scope: 5 PCTEA

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