Learning to deliver service-enhanced public infrastructure: Balancing contractual and relational capabilities

Hartmann, A; Davies, A and Frederiksen, L (2010) Learning to deliver service-enhanced public infrastructure: Balancing contractual and relational capabilities. Construction Management and Economics, 28(11), pp. 1165-1175. ISSN 1466433X

Abstract

Public agencies in construction increasingly involve the private sector in the provision of various public goods and services. With the extension of private sector involvement, public agencies are confronted with the need to acquire new capabilities. The results of two comparative case studies from the UK and the Netherlands show that the level and focus of capability learning change over time. Public agencies follow different learning trajectories and need to address the dynamic character of the learning in order to successfully employ (a) contractual and (b) relational capabilities in their exchange relationships.

Item Type: Article
Uncontrolled Keywords: capability building; learning trajectory; public agency
Index terms: public infrastructure, case study, private sector, public good, Netherlands, agency
Subjects: Geography, infrastructure and transport systems, industry analysis, sociology, data collection methods, economic analysis
Topics: Research Practice, Geographical Context, Engineering Principles, Business Strategy
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here