Testing the unfolding model of voluntary turnover on construction professionals

Jones, S M; Ross, A and Sertyesilisik, B (2010) Testing the unfolding model of voluntary turnover on construction professionals. Construction Management and Economics, 28(3), pp. 271-285. ISSN 1466433X

Abstract

Employee turnover affects performance and competitiveness of companies. Traditional voluntary employee turnover models attempting to predict voluntary turnover are based on job satisfaction. A recent model that breaks away from this tradition is the unfolding model of voluntary employee turnover (UMVT) which takes account of additional factors such as labour market forces, economy and habit. UMVT has been tested in various industries. However, in the construction sector UMVT is tested for the first time in this study. A convenience sample of 320 construction professionals was taken from the Global Construction Consultants, Davis Langdon. The sample provided useable online survey data from 104 respondents who had voluntarily left their previous employers in the last four years. The results reveal that UMVT's ability to interpret voluntary employee turnover among construction professionals was weak. In contrast to previous studies of UMVT, a significant number of respondents (80.8%) followed paths other than the original five theorized paths. As a result, a new extended version of the UMVT is proposed that includes two new paths that have been theorized, which add to the understanding of voluntary employee turnover and may, in the long term, help support human resource management in construction professional practices to predict and manage voluntary employee turnover.

Item Type: Article
Uncontrolled Keywords: employee relations; human resource management; professional; professional service firms; workforce
Index terms: testing, employee turnover, global construction, construction professional, competitiveness, labour market, professional service firm, job satisfaction, employee relation, construction sector, habit, human resource management, survey, turnover
Subjects: health behaviours and lifestyles, organization, strategic management, data collection methods, professional practice, business management, psychology, professional development, economics, management, industry analysis, market analysis
Topics: Business Strategy, Research Practice, Information Management, Engineering Principles, Organizational Design, Human Resources, Supply Chain Management, International Construction
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here