McGuffin, A A and Obonyo, E (2010) Enhancing performance: A case study of the effects of employee coaching in construction practice. Construction Management and Economics, 28(2), pp. 141-149. ISSN 1466433X
Abstract
The contemporary practice of coaching in the business world entails engaging accredited professionals to enhance the performance of employees. A key problem impeding the widespread adoption of coaching is the lack of empirical research supporting the effectiveness of implemented programmes and the returns on investment. The benefits of coaching are assessed from the perspective of employees. Data were collected through a case study of an employee coaching programme within a large, multinational construction company. The programme had significantly enhanced the employees' personal and professional growth and development. It had also increased their motivation levels and loyalty to the company.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | case study; employee coaching; enhancing performance; human factors; motivation |
| Index terms: | programme, motivation, human factor, case study, multinational construction company, effectiveness |
| Subjects: | data collection methods, strategic management, psychology, performance management, project controls, occupational health and safety management |
| Topics: | Research Practice, Health and Safety, Time Control, Human Resources, Quality Management, International Construction |
| Descriptive scope: | 3 PCE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here