Zou, J and Zillante, G (2006) Relationship contracting: The South Australian experience: a case study. Construction Economics and Building, 6(2), pp. 20-31. ISSN 2204-9029
Abstract
The construction industry has long been accusedof poor performance. The confrontational attitudeof its members and the resultant adversarial atmosphere has been identified as a major factor responsible for this poor performance. A cultural change is required to remove these barriers and to promote optimum project outcomes. Relationship contracting is promoted as a way to support the shift from the adversarial culture to the co-operative and collaborative culture within the industry and the project team.The Adelaide Convention Centre Extensions project was the first in South Australia to be procure und r the principles of relationship contract1ng. Usmg the case study approach, this paper reviews the form of relationship contracting used in this milestone project. The paper documents the lessons learned from this project and makes recommendations that can lead to improvements for future projects.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | relationship contracting; South Australia; best-for-the-project; win-win approach |
| Index terms: | documents, case study, project team, operative, project outcome, South Australia, lessons learned, construction industry, cultural change |
| Subjects: | professional development, practitioner, data collection methods, physical geography and landforms, project completion, industry analysis, project delivery, sociology |
| Topics: | Organizational Design, Information Management, Research Practice, Project Management, Geographical Context, Roles and Professions |
| Descriptive scope: | 4 PCTE |
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