Yong, Y C and Mustaffa, N E (2013) Critical success factors for Malaysian construction projects: An empirical assessment. Construction Management and Economics, 31(9), pp. 959-978. ISSN 1466433X
Abstract
Although extensive research has been undertaken on the critical success factors (CSFs) for construction projects, very little of this research contains information specific to the local context. While several local studies have been conducted within a similar research boundary, variables with growing importance in the literature, the human-related factors, have yet to garner much attention. Therefore, the main objective of this study was to gain a renewed understanding of the emerging trend of CSFs considered by various stakeholders in the local industry. This was achieved through a comparative study of 48 Malaysian construction stakeholders classified into three categories, namely, developers, consultants and contractors. The Kruskal-Wallis one-way analysis of variance (ANOVA) on 46 factors suggests that the stakeholders favour a more balanced approach to CSFs. Apart from the 'hard' factors, there is a strong consistency among the perception of project stakeholders in recognizing the significance of human-related 'soft' factors. The analysis further reveals that the high scoring factors are mostly related to three major aspects: (1) project personnel; (2) commitment and communication; and (3) site management and supervision. Implementation of human-related factors will help to stimulate an atmosphere of trust among stakeholders amidst a widespread adversarial attitude in the industry.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | critical success factors; human-related factors; Malaysia; project success |
| Index terms: | project success, Malaysia, variance, supervision, implementation, site management, comparative study, commitment, personnel, critical success factor, project stakeholder, construction project |
| Subjects: | control systems, research design and methodology, contractual arrangements, construction operations, psychology, project management theory and practice, production management, Geography, management, measurement and scaling, sociology |
| Topics: | Human Resources, Organizational Design, Site Management, Research Practice, Project Management, Geographical Context, Procurement, Stakeholder Management |
| Descriptive scope: | 3 PCA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here