Exploring the potential for the use of video to communicate safety information to construction workers: Case studies of organizational use

Edirisinghe, R and Lingard, H (2016) Exploring the potential for the use of video to communicate safety information to construction workers: Case studies of organizational use. Construction Management and Economics, 34(6), pp. 366-376. ISSN 0144-6193

Abstract

Legislation requires employers to provide health and safety (H&S) training to workers and communicate safety rules, policies and procedures to them in a way they understand. As the construction industry has an increasingly multicultural and multilingual workforce, conventional written and verbal safety communication is of limited effectiveness. CodeSafe Solutions, has developed an innovative method of communicating H&S information to field-based workers using digital media. The potential of the system was explored and two organizations in the Australian construction industry were used. Qualitative data from in-depth interviews of safety managers and workers involved in system implementation and quantitative data such as incident reports and video usage were analysed. Managers perceived the CodeSafe system to be beneficial and well received by workers. In one organization, the introduction of the CodeSafe system coincided with a reduction in injury rates. However, causal inferences about the impact of the system cannot be made. Workers involved in making the films believed films would be an effective communication tool. However, barriers to implementation of the technology include workers' reluctance to use personal smart phones, limited internet connectivity, and organizational and national regulations on mobile phone use on construction sites.;  Legislation requires employers to provide health and safety (H&S) training to workers and communicate safety rules, policies and procedures to them in a way they understand. As the construction industry has an increasingly multicultural and multilingual workforce, conventional written and verbal safety communication is of limited effectiveness. CodeSafe Solutions, has developed an innovative method of communicating H&S information to field-based workers using digital media. The potential of the system was explored and two organizations in the Australian construction industry were used. Qualitative data from in-depth interviews of safety managers and workers involved in system implementation and quantitative data such as incident reports and video usage were analysed. Managers perceived the CodeSafe system to be beneficial and well received by workers. In one organization, the introduction of the CodeSafe system coincided with a reduction in injury rates. However, causal inferences about the impact of the system cannot be made. Workers involved in making the films believed films would be an effective communication tool. However, barriers to implementation of the technology include workers' reluctance to use personal smart phones, limited internet connectivity, and organizational and national regulations on mobile phone use on construction sites.;

Item Type: Article
Uncontrolled Keywords: visual communication; safety training; health and safety; qr codes; construction industry; construction accidents & safety; video; communication
Index terms: internet, safety training, implementation, construction industry, construction worker, effectiveness, media, QR codes, case study, regulation, construction accident, construction site, manager, connectivity, interview, legislation, health and safety, injury
Subjects: performance management, health safety and environment, health conditions and diseases, sociology, networking, occupational health and safety management, political science, industry analysis, data collection methods, computing systems, practitioner, work location, data science, legal systems, contractual arrangements
Topics: Procurement, Governance, Roles and Professions, Research Practice, Health and Safety, Site Management, Quality Management, Legal Issues, Digital Applications
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here