Pala, M; Edum-Fotwe, F; Ruikar, K; Peters, C and Doughty, N (2016) Implementing commercial information exchange: A construction supply chain case study. Construction Management and Economics, 34(12), pp. 898-918. ISSN 01446193
Abstract
The concept of electronic trading (e-trading) has transformed supply chain interactions in many industries, yet little research explored its implementation by Architecture, Engineering and Construction (AEC) supply chain firms. E-trading relies on commercial information exchange by supply chain partners which is generally adopted through intermediary technology partners (Hub Providers) to facilitate the accurate and timely communication of transactional data between buyers and supplier. A case study was conducted to explore the challenges and barriers to implementation of cross-firm commercial information exchange. The study primarily involved investigation of the interfaces between software development and organizational functions assisting with the electronic exchange of commercial information (eCIX) implementation. Findings from the case study show that implementation of commercial information exchange is not an easy task with several themes of factors to be considered during delivery of such projects, namely technical, coordination, integration and organizational. The study contributes to the knowledge and deployment of e-trading solutions within the context of AEC firms, and should be of interest to the practitioners contemplating similar projects.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | case study; commercial information exchange; e-trading; electronic data interchange; implementation |
| Index terms: | case study, implementation, integration, intermediary, construction supply chain, electronic trading, e-trading, coordination, practitioner, commercial information exchange, investigation, software development, electronic data interchange, interaction |
| Subjects: | management, data exchange, software systems, information systems, data management, contractual arrangements, data collection methods, organizational analysis, behavioral psychology, business, practitioner, construction logistics, digital commerce |
| Topics: | Engineering Principles, Roles and Professions, Procurement, Supply Chain Management, Organizational Design, Digital Applications, Business Strategy, Research Practice |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here