Pascale, F; Pantzartzis, E; Krystallis, I and Price, A D F (2020) Rationales and practices for dynamic stakeholder engagement and disengagement. Evidence from dementia-friendly health and social care environments. Construction Management and Economics, 38(7), pp. 623-639. ISSN 01446193
Abstract
Latest developments in stakeholder management literature focus on dynamic stakeholder engagement and disengagement practices, and how these are facilitated towards reaching systemic outcomes. However, limited evidence support that this network-level approach can positively influence project success. The paper analyses this issue by considering the practices (how and when), rationales (why) and outcomes (so what) that evolve in the dynamic management of external stakeholders in dementia-friendly environments. This is a crucial area to explore as the ageing population and rising dementia prevalence has increased the need to engage external stakeholders, such as people living with dementia, to develop dementia-friendly health and social environments. The empirical study of the 2013/2014 Department of Health National Dementia Capital Investment Programme involved a statistical and qualitative analysis of 98 pilot projects' final lessons learnt reports. The analysis advances the dynamic process of timely engaging and disengaging external stakeholders in a context not previously explored in the literature related to dementia-friendly environments. Eight recurring practices and six rationales, the latter characterized by their temporal dimension, are presented in a processual model of stakeholder management.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | dementia-friendly environments; practices; rationales; stakeholder disengagement; stakeholder engagement; vulnerable groups |
| Index terms: | external stakeholder, stakeholder management, qualitative analysis, social care, evidence, programme, capital investment, dementia, dimension, stakeholder engagement, ageing population, dementia-friendly, empirical study, vulnerable group, project success |
| Subjects: | community and social dimensions, research design and methodology, evaluation and assessment methods, health monitoring assessment and metrics, economic analysis, participation process, sustainability and resilience, project management theory and practice, research methods, communities and social development, health conditions and diseases, sociology, demography, project controls |
| Topics: | Time Control, Urban Studies, Stakeholder Management, Business Strategy, Health and Safety, Research Practice, Project Management |
| Descriptive scope: | 3 PCA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here