Alkilani, S and Loosemore, M (2022) Project performance measurement for small-and-medium sized construction contractors in the Jordanian construction industry. Construction Management and Economics, 40(10), pp. 743-769. ISSN 01446193
Abstract
This article addresses a gap in construction project performance measurement research from the perspective of small-medium-sized construction contractors in developing countries. Focussing on small-medium-sized contractors in the Jordanian construction industry, a survey of 231 Jordanian construction professionals was undertaken to investigate how different project stakeholders, intra and extra-organisational relationships and financial and non-financial measures support or hinder the delivery of project outcomes. Using exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and Partial Least Squares Structural Equation Modelling (PLS-SEM) an integrated theoretical performance measurement model was developed and tested which contributes to the advancement of construction project performance measurement research in a number of ways. First, it shows that small-medium-sized contractor project performance is a multi-dimensional, dynamic and contested construct which is bounded by environmental and organisational constraints, and inseparable from mainstream business performance. Second, it shows that performance is measured by six project-related constructs (project cost, time, quality, health and safety, environmental sustainability, and socio-economic performance) and three business-related constructs (profitability, client satisfaction and consultant satisfaction). Third, it shows that four intra-organisational groups of variables (leadership, management capabilities, human resource management and technical capabilities, resources and processes) have a significant impact on the overall project and business performance. Fourth, it shows that four extra-organisational groups of variables (client performance, consultant performance, supplier performance and external attributes) have a significant direct impact on project performance, but no moderating impact was found.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction industry; contingency theory; developing countries; project performance; resource-based view; small-medium-sized contractors |
| Index terms: | structural equation modelling, human resource management, confirmatory factor analysis, project cost, survey, developing country, exploratory factor analysis, resource-based view, health and safety, construction contractor, partial least square, environmental sustainability, construction project, business performance, project stakeholder, project outcome, performance measurement, satisfaction, construction industry, contingency theory, construction professional, project performance, client satisfaction, profitability |
| Subjects: | economics, performance measurement, management, project management theory and practice, professional development, development economics, health safety and environment, production management, sociology, statistical analysis, industry analysis, project completion, client relations, data collection methods, practitioner, economic analysis, project delivery |
| Topics: | Organizational Design, International Construction, Quality Management, Human Resources, Stakeholder Management, Roles and Professions, Information Management, Research Practice, Project Management, Health and Safety, Cost Management, Business Strategy |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here