Model for assessing building contractors' project performance

Ming Tam, C and Harris, F (1996) Model for assessing building contractors' project performance. Engineering, Construction and Architectural Management, 3(3), pp. 187-203. ISSN 0969-9988

Abstract

This study describes the development of operational research models for predicting contractor performance in Hong Kong, using discriminant and multiple regression analysis techniques. An important aim was to determine the underlying factors that influence contractor performance as seen from the client's point of view, and also to develop accurate models to assist clients in vetting contractors for building projects. The resultant models produced six significant variables measuring three dimensions: the inherent characteristics of the project, the contractor's internal attributes and the external influence of the project team. Specifically these were the complexity of the project, working experience of the project leaders, percentage of professionally qualified staff of the contracting firm, past performance of the contractor, origin of the contractor and the level of the architect's or client's supervision and control of the quality of work and work progress.

Item Type: Article
Uncontrolled Keywords: contractor; discriminant analysis; multiple regression analysis; performance assessment; project performance
Index terms: multiple regression analysis, complexity, discriminant analysis, Hong Kong, building contractor, operational research, contractor performance, project performance, architect, dimension, project team, supervision, performance assessment
Subjects: project delivery, health monitoring assessment and metrics, profession, practitioner, control systems, assessment methods, systems engineering, statistical analysis, management, project management theory and practice, contract management, Geography
Topics: Roles and Professions, Health and Safety, Business Strategy, Engineering Principles, Geographical Context, Project Management, Research Practice, Contract Administration, Human Resources
Descriptive scope: 4 PCTA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here