Walker, D H T (1998) The contribution of the client representative to the creation and maintenance of good project inter-team relationships. Engineering, Construction and Architectural Management, 5(1), pp. 51-57. ISSN 0969-9988
Abstract
Conclusions flowing from an investigation of the literature together with the results of two recent research studies suggest that the relationship quality between the client representative (CR), the design team and the team undertaking construction management activities is a major factor governing construction time performance (CTP). While the managerial performance of the manager of the construction team was found to be a pivotal factor, the interaction between the CR and the construction management team was found to be crucial in facilitating good CTP, i.e. achieving a fast build rate. One interesting and valuable insight gained from the research studies reviewed in the present paper suggests that selection of a CR should be based on the capacity of the CR to gain the confidence of the project team. The CR characteristics which are significantly associated with good CTP are also discussed. It is proposed that these provide useful selection guidelines for appointing the appropriate person or team to represent the client's interests within the project coalition.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction time performance; client representative; project team coalition |
| Index terms: | construction time, investigation, manager, interaction, design team, project team, construction team |
| Subjects: | professional practice, project controls, data collection methods, practitioner, project delivery, behavioral psychology |
| Topics: | Design Practice, Research Practice, Roles and Professions, Project Management, Time Control |
| Descriptive scope: | 3 PCA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here