Effects of overtime work and additional resources on project cost and quality

Li, H; Love, P E D and Drew, D S (2000) Effects of overtime work and additional resources on project cost and quality. Engineering, Construction and Architectural Management, 7(3), pp. 211-220. ISSN 0969-9988

Abstract

Delays are an endemic feature of the construction industry. Typically, when a delay occurs in a project, the project manager often expedites progress through activity-crashing with respect to available float and time-cost relationships. An accelerated schedule is thus obtained either by prescribing overtime working hours or by procuring additional resources or a combination of both. However, excessively prolonged overtime work can generate quality problems, such as rework, and additional resources. With this in mind, there is a need for a model to assist project managers with understanding the complex nature of attaining a trade-off between overtime working and the procurement of additional resources. Thus, using system dynamics modelling, the effects of prolonged overtime work on project cost and quality are examined. To overcome project delays, several options representing various combinations of prescribing over-time work and injecting additional resources are analysed. Utility theory is then applied to determine the most appropriate solution for mitigating project delays. The modelling approach offered in this paper should be particularly useful for large projects and for projects on confined sites where potential cost savings and improved quality standards are likely to be the most significant.

Item Type: Article
Uncontrolled Keywords: cost; quality; rework; systems dynamics; time; utility theory
Index terms: cost saving, construction industry, modelling, option, project manager, quality standard, systems dynamics, project delay, system dynamics, working hours, utility theory, rework, crashing, project cost
Subjects: analytical methods, operations management, computing systems, profession, industry analysis, decision-making and optimization, economic theory, quality assurance, project controls, decision analysis, employment law, economics
Topics: Time Control, Quality Management, Digital Applications, Legal Issues, Risk Management, Roles and Professions, Engineering Principles, Research Practice, Project Management, Cost Management
Descriptive scope: 3 PCT

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here