Koch, C (2003) Knowledge management in consulting engineering joining IT and human resources to support the production of knowledge. Engineering, Construction and Architectural Management, 10(6), pp. 391-401. ISSN 0969-9988
Abstract
This article discusses how information technology and human resource oriented management tools can be integrated using their respective strengths to enable knowledge production. Two companies' KM strategies encompassing a strong IT-component in combination with organisation, training and office design are analysed. Their experience shows that joining information technology with the human resource oriented tools is a necessary precondition for success in KM-efforts. Second, in the large company, there is still a relative overemphasis on "circumstantial" frames for knowledge production and too little focus on dynamics in knowledge producing processes. In contrast, the medium sized company is experimenting with soft tools used directly in the processes of the customer-oriented projects.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | consultants; human resource management; information; knowledge management; organization and methods |
| Index terms: | human resource management, information technology, human resource, office design, knowledge management, dynamics, strategy |
| Subjects: | computing systems, specialized design, management, professional development, systems engineering |
| Topics: | Information Management, Digital Applications, Engineering Principles, Design Practice, Human Resources, Business Strategy |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here