Negotiation and resolution of conflict using AHP: An application to project management

Al-Tabtabai, H M and Thomas, V P (2004) Negotiation and resolution of conflict using AHP: An application to project management. Engineering, Construction and Architectural Management, 11(2), pp. 90-100. ISSN 0969-9988

Abstract

The subject of Conflict-Analysis and Resolution has received considerable attention in construction management. Providing measurement to tangibles and intangibles issues, involved in a conflict is not attempted often. The quantification of the perception of gains and losses for the parties involved in a conflict helps to analyze the issues scientifically, in a more logical manner. This paper presents the application of a decision-making methodology, the analytical hierarchy process (AHP), to conflict management. The objective of this paper is analyzing and resolving conflict aided by the quantification of gains and losses using the AHP. This methodology was applied to a real conflict situation between two government agencies in Kuwait.

Item Type: Article
Uncontrolled Keywords: analytical hierarchy process; construction industry; Kuwait; negotiating; project management
Index terms: negotiation, project management, construction industry, analytical hierarchy process, resolution, quantification, negotiating, Kuwait, methodology, decision-making, government agency, conflict management
Subjects: industry analysis, administrative law, decision-making and optimization, decision analysis, measurement and scaling, conflict resolution, project management theory and practice, Geography, research methods
Topics: Legal Issues, Research Practice, Project Management, Geographical Context, Risk Management, Stakeholder Management
Descriptive scope: 4 PCTA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here