Ng, S T; Skitmore, R M and Leung, T K C (2005) Manageability of stress among construction project participants. Engineering, Construction and Architectural Management, 12(3), pp. 264-282. ISSN 0969-9988
Abstract
Purpose - The purpose is to report the results of research on ascertaining whether the various stakeholders in construction projects can adequately cope with the stresses they are confronting. Design/methodology/approach - Thirty-three stressors covering various aspects of project implementation, such as organisation policies, working relationships, communication and personal factors, are identified and the manageability of the common stressors faced by management of construction projects in Hong Kong is assessed by means of a questionnaire survey. The relationships among individual stressors are similarly examined. The extent to which stress effects combine and accumulate when related stressors coexist is also considered. Findings - It is shown that the most difficult stressors to manage are "bureaucracy", "lack of opportunity to learn new skills", "work-family conflicts" and "different view from superiors". The results also revealed that the patterns of stress manageability differ between clients, consultants and contractors. The relationships among individual stressors are similarly examined. The extent to which stress effects combine and accumulate when related stressors coexist is also considered. Originality/value - The research reported constitutes a significant step towards the understanding and management of potentially stressful situations and their influence on the efficiency and effectiveness of construction industry participants.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction industry; Hong Kong; project management; stress |
| Index terms: | efficiency, Hong Kong, project management, implementation, construction industry, effectiveness, survey, stressors, work-family conflict, questionnaire, construction project, methodology |
| Subjects: | contractual arrangements, data collection methods, health conditions and diseases, industry analysis, research methods, performance management, management, project management theory and practice, production management, Geography |
| Topics: | Health and Safety, Geographical Context, Project Management, Research Practice, Procurement, Human Resources, Quality Management |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here