Robinson, H S; Carrillo, P M; Anumba, C J and Al-Ghassani, A M (2005) Knowledge management practices in large construction organisations. Engineering, Construction and Architectural Management, 12(5), pp. 431-445. ISSN 0969-9988
Abstract
Purpose – This paper aims to investigate how large UK construction organisations manage their knowledge assets. It then proposes STEPS, a mechanism for benchmarking organisation's knowledge management maturity. Design/methodology/approach – This paper adopts a case study methodology using four large UK construction organisations. Findings – The investigation shows that the UKbased companies with international operations are ahead of their national counterparts in their KM implementation efforts. The paper concludes that construction organisations are likely to be successful in implementing KM if appropriate considerations are given to strategy formulation, implementation issues addressed and the link between KM and business strategy is strengthened. Originality/value – The paper proposes a mechanism, entitled STEPS, for benchmarking the maturity of large construction organisations' knowledge management practices. It then uses case study organisations to demonstrate how the STEPS model should be used.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | benchmarking; construction industry; knowledge management; United Kingdom |
| Index terms: | United Kingdom, strategy, business strategy, knowledge management, benchmarking, methodology, case study, construction organization, large construction organization, implementation, construction industry, investigation |
| Subjects: | business, organization, data collection methods, economic analysis, contractual arrangements, professional development, Geography, research methods, management, performance measurement, industry analysis |
| Topics: | Quality Management, Procurement, Information Management, Geographical Context, Research Practice, Business Strategy |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here