Case studies on knowledge sharing across cultural boundaries

Dulaimi, M F (2007) Case studies on knowledge sharing across cultural boundaries. Engineering, Construction and Architectural Management, 14(6), pp. 550-567. ISSN 0969-9988

Abstract

Purpose - The aim of this paper is investigate using case studies, how knowledge is shared across cultural barriers in the context of construction projects executed as international joint ventures. The paper focused on the socio-technical perspective to develop a clear understanding of how knowledge is shared. Design/methodology/approach - The research adopted the case study approach to collect its data. Data was collected through face-to-face interviews with key people on four construction projects executed as joint ventures in Singapore. Findings - The case studies showed weaknesses on all levels of the adopted knowledge-sharing model. The main reason seems to be the lack of clear commitment and intent to create an environment that is conducive to knowledge sharing. Another major barrier to effective knowledge sharing was the incompatibility between the foreign and local cultures. Research limitations/implications - The generalisation of the findings may be limited due to the impact of differing national cultures on knowledge sharing and the fact that in three out of four case studies the foreign firm was Japanese in partnership with a local Singaporean firm. Practical implications - Firms involved in international joint ventures who aim to share knowledge with a foreign partner can use the findings of this research to create opportunities to achieving their aim. Originality/value - The research adapted a research model and provided a research method that can aid researchers examine knowledge management and knowledge sharing in construction projects. The paper provides construction firms with a framework for action to enhance their knowledge sharing.

Item Type: Article
Uncontrolled Keywords: culture; Japan; joint ventures; knowledge management; knowledge sharing; Singapore
Index terms: interview, face, commitment, Japan, knowledge sharing, construction firm, construction project, methodology, foreign firm, boundaries, knowledge management, Singapore, socio-technical, case study, joint venture, partnership, national culture
Subjects: partnership management, cross-cultural studies, Geography, production management, professional development, research methods, knowledge management, property law, psychology, strategic management, data collection methods, organization, business
Topics: Stakeholder Management, Research Practice, Geographical Context, Project Management, Engineering Principles, Information Management, Business Strategy, Organizational Design, International Construction, Legal Issues
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here