An operational framework for implementing digital systems in public administrations' processes in the design phase

Marocco, M; Cacciaguerra, E and Garofolo, I (2024) An operational framework for implementing digital systems in public administrations' processes in the design phase. Architectural Engineering and Design Management, 20(3), pp. 411-430. ISSN 1745-2007

Abstract

Governments have been promoting policies for fostering innovation and economic growth through processes of digital transformation in different sectors over the last decade. Referring to the Architecture, Engineering, Construction and Operation (AECO) industry, public administrations (PAs) have been trying to comply with legal requirements by exploiting cutting-edge digital tools and innovative methods such as Building Information Modelling (BIM). Compared to traditional methods and technologies, this process can boost project management by increasing collaboration among stakeholders, providing enhanced facility visualisation and reducing errors. Although its strategic benefits are widely recognised, the lack of technical skills and the strong attachment to old standards of operation have hindered its adoption, especially in the Italian context. Thus, there is a great need to push PAs towards a change of mentality and processes and check their adoption. After collecting data through literature review and interviews, this research aims to define an operational framework that supports PAs to implement and check the digitalisation of their workflows for the design phase. The framework consists of three consecutive milestones, including acquisition, modelling and verification. The framework is based on an iterative process, which is in common among the three identified milestones. For each of these milestones, a set of key performance indicators was defined to assess the implementation. Indicators were developed by exploiting five-point-based levels and addressing focal points for implementing digital systems. Taking limits and the BIM maturity level of PAs into account, this step-by-step adoption will help PAs to support BIM implementation and leverage their processes.

Item Type: Article
Uncontrolled Keywords: architecture; building information modelling; digitalisation; public administration; implementation strategy; operational framework; digital systems; error reduction; digitization; building information modeling
Index terms: acquisition, transformation, strategy, literature review, technical skill, key performance indicator, maturity level, digitalization, building information modelling, interview, project management, implementation, visualization, modelling, workflow, economic growth, design phase, collaboration
Subjects: information systems, project management theory and practice, evaluation, professional development, economic development, management, design practice, project delivery, analytical methods, contractual arrangements, data analysis and analytics, professional practice, digital technology, business, data collection methods
Topics: Digital Applications, Design Practice, Organizational Design, Engineering Principles, Information Management, Project Management, Research Practice, Business Strategy, Sustainability, Procurement
Descriptive scope: 4 PCEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here