Technology implementation strategies for construction organisations

Henderson, J R and Ruikar, K (2010) Technology implementation strategies for construction organisations. Engineering, Construction and Architectural Management, 17(3), pp. 309-327. ISSN 0969-9988

Abstract

Purpose - This paper aims to present an overview of the findings of a study aimed at investigating industry-specific factors that influence the success of technology implementation in construction organisations. These include: the identification of a need, proposal procedures, benefit identification/ evaluation, formulation of implementation strategies, implementation barriers, change management and overall implementation evaluation. Design/methodology/ approach - A semi-structured interview-based approach is adopted to identify the industry-specific factors that influence the success of technology implementation in construction organisations. The findings are discussed and recommendations to industry for potential improvements are given. Findings - The extent to which successful technology implementation can be achieved, ultimately depends on the degree to which changes are planned, managed and evaluated. Therefore, technology implementation within construction organisations is not so much a technological problem as it is a human behavioural one. Practical implications - As technology implementation ultimately consists of changes in practices being made, the fundamental issues regarding technology implementation strategies are well aligned with those of change management. As a result, it is vital that human behavioural and emotional issues are addressed if successful technology implementation is to be achieved. Originality/value - An investigation into the industry-specific factors which have resulted in the perception that the construction industry is lagging behind other industries in the uptake of new technologies.

Item Type: Article
Uncontrolled Keywords: change management; construction industry; technology led strategy
Index terms: new technology, construction organization, investigation, construction industry, implementation, proposal, interview, change management, strategy, methodology
Subjects: organization, data collection methods, innovation and technology management, contractual arrangements, project planning, research methods, management, industry analysis
Topics: Procurement, Engineering Principles, Research Practice, Project Management, Business Strategy, Organizational Design
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here