Hwang, B G; Tan, H F and Sathish, S (2013) Capital project performance measurement and benchmarking in Singapore. Engineering, Construction and Architectural Management, 20(2), pp. 143-159. ISSN 0969-9988
Abstract
Purpose - The purpose of this paper is to identify the implementation status of performance measurement and benchmarking in the Singapore construction industry and to provide some suggestions to increase the scale of implementation in these two areas. Design/methodology/approach - A comprehensive literature review was first carried out, then a questionnaire was developed and 32 contractor firms participated in the survey. Findings - It was found that contractor firms in Singapore do not practice performance measurement on a regular basis and there is no uniformity in calculation of performance metrics, leading to low usage of benchmarking. Research limitations/implications - One of the limitations faced during this study was the low number of companies that responded. Another limitation is that the size of projects analyzed tended to be focused towards a relatively small and medium scale. Practical implications - Development of a standardized performance measurement and benchmarking system in Singapore is required. Also, common definitions are vital to enable uniform data collection and the meaningful comparison of performance. Originality/value - This study will help the Singapore construction industry to remain competitive internationally and to continue to attract foreign investors for its capital projects.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | benchmarking; construction industry; performance measurement; Singapore |
| Index terms: | investor, Singapore, contractor firm, performance measurement, capital project, construction industry, implementation, performance metric, literature review, survey, methodology, questionnaire, benchmarking |
| Subjects: | data collection methods, organization, contractual arrangements, data analysis and analytics, strategic project management, Geography, performance measurement, research methods, industry analysis, sociology |
| Topics: | Stakeholder Management, Procurement, Geographical Context, Project Management, Research Practice, Organizational Design, Quality Management |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here