Cunha, L R M; Bastos, C D; Meijon, M N H and Araújo, D F (2016) Gamification technique for supporting transparency on construction sites: A case study. Engineering, Construction and Architectural Management, 23(6), pp. 801-822. ISSN 0969-9988
Abstract
Purpose The purpose of this paper is to evaluate the impacts of using gamification techniques to improve transparency of production assignments and worker performance and to increase the engagement of construction workers. Design/methodology/approach The research strategy is based on design science research. A web tool called Gamified Construction Project System was designed, implemented and evaluated through empirical studies. Findings The effectiveness of game mechanics used in the GamifiedSystem, such as the point system, the badge, the leaderboard and the feedbacks loops, improved the communication of weekly tasks, rules and policies through better information transparency; the system also motivated the workers to be more engaged and to improve their performance to win the game. Originality/value The main contribution of this study is the incorporation of gamification techniques in the visual management construction field and the adherence of the workforce to production tasks and rules.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | workforce; transparency; visual management; gamification; building construction; last planner system |
| Index terms: | construction worker, transparency, empirical study, effectiveness, case study, visual management, gamification, construction project, last planner system, methodology, construction site, strategy, building construction, design science research |
| Subjects: | production management, professional development, design practice, management, research methods, user engagement, performance management, project controls, building construction, practitioner, data collection methods, work location |
| Topics: | Time Control, Site Management, Design Practice, Quality Management, Roles and Professions, Construction Technology, Business Strategy, Information Management, Research Practice, Project Management |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here