Arif, M; Al Zubi, M; Gupta, A D; Egbu, C; Walton, R O and Islam, R (2017) Knowledge sharing maturity model for Jordanian construction sector. Engineering, Construction and Architectural Management, 24(1), pp. 170-188. ISSN 0969-9988
Abstract
Purpose The purpose of this paper is to present a maturity model developed to assess knowledge sharing (KS) for the Jordanian construction sector. Design/methodology/approach The research was conducted in three stages. The first stage consisted of the review of literature and documenting variables from the literature that highlight influence on KS in organizations. The second stage was designed for maturity model development by identifying the cultural factors that affect KS in the Jordanian construction sector through questionnaires and interviews. Factor analysis was used to find possible relationships between the cultural variables followed by semi-structured interviews. In the third stage the initial maturity model was refined through another set of semi-structured interviews. Findings The model presented in the paper includes three levels of maturity. The first level identifies whether the variable barely exists in company’s KS practices. The second level shows the occasional techniques which the company uses to increase KS activities. The final level demonstrates the importance of the variable in affecting KS as being fundamentally ingrained in the company’s vision, mission, strategy and operations. Originality/value The research has developed a model that can be used to measure the KS in an organization. Although the model has been applied to the construction industry, it can easily be modified to fit in the other sectors.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | project management; knowledge management; construction management; knowledge sharing; knowledge transfer; knowledge management systems |
| Index terms: | strategy, knowledge sharing, interview, construction sector, knowledge management, methodology, knowledge transfer, questionnaire, knowledge management system, maturity model, construction industry, project management, factor analysis |
| Subjects: | knowledge management, research dissemination and communication, data collection methods, industry analysis, statistical analysis, information systems, management, research methods, evaluation, project management theory and practice, professional development |
| Topics: | Digital Applications, Business Strategy, Information Management, Research Practice, Project Management |
| Descriptive scope: | 4 CTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here