Trigunarsyah, B (2017) Organizational culture influence on client involvement. Engineering, Construction and Architectural Management, 24(6), pp. 1155-1169. ISSN 0969-9988
Abstract
Purpose Lack of client involvement in construction of public projects has been identified as the main cause of many operational problems. Organizational culture (OC) plays a major role in guiding and shaping behavior of organizations, which could lead to the lack of client involvement. The purpose of this paper is to investigate the influence of OC on client’s involvement in construction project delivery. Design/methodology/approach A questionnaire survey was distributed to various government agencies of the Kingdom of Saudi Arabia. Structural equation modeling is used to determine the significance of the impact of OC factors on the involvement of clients in construction projects. Findings This study suggests that OC plays a major role in influencing and increasing the client involvement in construction projects by emphasizing team orientation, which includes team contribution and team accountability. In addition, it is also important to value employee’s idea. Research limitations/implications This study was limited to government agencies as clients in construction projects, i.e. only public sector construction projects (not private sector projects). Therefore, researchers are encouraged to investigate client involvement in the private sector projects. Originality/value This paper provides empirical evidence of the relationships between OC and the client involvement in construction projects by emphasizing team orientation.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | organizational culture; public sector organizations; Saudi Arabia; structural equation modelling; project delivery; client involvement |
| Index terms: | private sector, public sector, Kingdom of Saudi Arabia, Saudi Arabia, project delivery, structural equation modelling, accountability, construction project delivery, public sector organization, survey, government agency, organizational culture, public project, construction project, methodology, client involvement, questionnaire, evidence |
| Subjects: | client relations, evaluation and assessment methods, data collection methods, project delivery, infrastructure engineering, production management, Geography, research methods, liability law, statistical analysis, administrative law, industry analysis, sociology, project controls |
| Topics: | Time Control, Organizational Design, Legal Issues, Stakeholder Management, Procurement, Business Strategy, Research Practice, Geographical Context, Project Management, Engineering Principles |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here