Virtual reality as integration environments for facilities management: Application and users' perceptions

Carreira, P; Castelo, T; Gomes, C C; Ferreira, A; Ribeiro, C and Costa, A A (2018) Virtual reality as integration environments for facilities management: Application and users' perceptions. Engineering, Construction and Architectural Management, 25(1), pp. 90-112. ISSN 0969-9988

Abstract

Purpose The purpose of this paper is to explore the use of virtual reality environments (VRE) for maintenance activities by augmenting a virtual facility representation and integrating relevant information regarding the status of systems and the space itself, while providing simple ways to control them. Design/methodology/approach The research focuses in the implementation of a VRE prototype of a building management system using game engine technologies. To evaluate the prototype, a usability study has been conducted that contrasts the virtual reality interface with a corresponding legacy application showing the users perception in terms of productivity improvement of facilities management (FM) tasks. Findings The usability tests conducted indicated that VREs have the potential to increase the productivity in maintenance tasks. Users without training demonstrated a high degree of engagement and performance operating a VRE interface, when compared with that of a legacy application. The potential drop in user time and increase in engagement with a VRE will eventually translate into lower cost and to an increase in quality. Originality/value To date no commonly accepted data model has been proposed to serve as the integrated data model to support facility operation. Although BIM models have gained increased acceptance in architecture engineering and construction activities they are not fully adequate to support data exchange in the post-handover (operation) phase. The presented research developed and tested a prototype able to handle and integrate data in a flexible and dynamic way, which is essential in management activities underlying FM.

Item Type: Article
Uncontrolled Keywords: information systems; simulation; integration; decision support systems; information and communication technology applications
Index terms: virtual reality, implementation, data exchange, productivity, construction activity, methodology, data model, integration, game engine, information system, facilities management, building management system, information and communication technology, decision support, prototype, usability
Subjects: decision analysis, organizational analysis, information systems, data exchange, software systems, research methods, management, modelling and simulation, construction operations, contractual arrangements, data science, virtual reality, user-centered design, mechanical systems, computing systems
Topics: Site Management, Organizational Design, Digital Applications, Design Practice, Risk Management, Procurement, Business Strategy, Engineering Principles, Research Practice
Descriptive scope: 3 PCT

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here