Au-Yong, C P; Chua, S J L; Ali, A S and Tucker, M (2019) Optimising maintenance cost by prioritising maintenance of facilities services in residential buildings. Engineering, Construction and Architectural Management, 26(8), pp. 1593-1607. ISSN 0969-9988
Abstract
Purpose: The purpose of this paper is to illustrate the maintenance prioritising for facilities services in high-rise residential buildings in Peninsular Malaysia. Maintenance prioritisation is becoming more prominent in the building maintenance industry due to budget constraints, poor maintenance management and to yield better maintenance performance. Design/methodology/approach: Two main categories with eleven facilities services that require maintenance were identified through extensive literature review. A total of 321 returned questionnaires were analysed to distinguish the relationship between the maintenance priority and cost variance. Semi-structured interviews were then conducted to validate the findings. Findings: The findings revealed that five essential facilities services were significantly correlated to cost variance and a regression model which examines the probability of over-budget was developed. Meanwhile, the interviews recognised that maintenance prioritisation has impact towards maintenance cost. Research limitations/implications: This research focusses on the maintenance priorities of facilities services and their effects to maintenance cost. However, it is undeniable that the maintenance cost can be affected by other factors, contributing to a lower percentage of the total variance in the regression model. Thus, it creates research opportunity to study the factors (i.e. manpower, materials, wear and tear, etc.) affecting the variance of maintenance cost. Practical implications: This study is useful to property managers in efforts to enhance the cost performance via appropriate maintenance prioritisation. The essential facilities services should be highly prioritised compared to the value-added facilities services. Originality/value: The paper signifies the importance of maintenance prioritisation. It serves as a guide to plan and execute maintenance planning in a more logical way within budget and time constraints.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | building maintenance; facilities services; high-rise building; maintenance priority; management; optimization; questionnaire survey; residential; strategic management |
| Index terms: | maintenance management, regression model, residential building, Malaysia, variance, becoming, prioritizing, budget constraint, high-rise residential building, maintenance cost, cost variance, interview, manager, building maintenance, literature review, survey, strategic management, methodology, questionnaire, high-rise building, cost performance |
| Subjects: | research methods, maintenance engineering, economics, financial management, management, Geography, measurement and scaling, decision analysis, statistical analysis, financial analysis, philosophical process, data collection methods, construction type, practitioner, financial and cost management, data analysis and analytics |
| Topics: | Roles and Professions, Risk Management, Construction Technology, Business Strategy, Cost Management, Geographical Context, Research Practice |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here