Amadi, C; Carrillo, P and Tuuli, M (2020) PPP projects: Improvements in stakeholder management. Engineering, Construction and Architectural Management, 27(2), pp. 544-560. ISSN 0969-9988
Abstract
Purpose: The implementation of public–private partnerships (PPPs), particularly in low- and middle-income countries, has been hampered by external stakeholders' opposition leading to the failure of several projects. The purpose of this paper is to develop a framework to improve external stakeholder management in PPP projects. Design/methodology/approach: Two case studies consisting of 23 interviews with a wide range of internal and external stakeholders were employed. This was supplemented with a focus group approach to validate the framework. Findings: A new framework for the management of external stakeholders is developed. It encompasses new features such as the dynamic identification of stakeholders at each project phase and their corresponding interests. Research limitations/implications: The scope is road transportation projects in Nigeria and thus the recommendations may not be globally applicable. Practical implications: The findings can help the public sector and their agencies to manage external stakeholders and maintain successful relationships on PPP projects. Originality/value: The paper contributes to existing knowledge in four key areas: it confirms that the skill and actions of internal stakeholders are vital to the stakeholder management process; it shows that one-off stakeholder identification proposed in literature is a flawed approach; it proposes that the identification of external stakeholders' interests be dynamic; and it adds the perspective of low- and middle-income countries in stakeholder management in PPP projects.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | case study; construction; project management |
| Index terms: | income, project management, implementation, case study, Nigeria, public sector, partnership, methodology, stakeholder identification, stakeholder management, external stakeholder, agency, focus group, interview, transportation project |
| Subjects: | data collection methods, participation process, contractual arrangements, economic analysis, research methods, Geography, project management theory and practice, partnership management, sociology, administrative law, infrastructure and transport systems |
| Topics: | Procurement, Stakeholder Management, Engineering Principles, Geographical Context, Project Management, Research Practice, Business Strategy, Legal Issues |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here