Items with Index Term: customer relationship management

Alqudah, H E (2022) The Interaction Between the Main Determinants of Construction Organisational Performance in New Zealand. PhD thesis, Auckland University of Technology, New Zealand.

Buser, M and Carlsson, V (2014) Is anybody home? The role of company websites for small building contractors in Sweden. In: Raiden, A and Aboagye-Nimo, E (eds.) Proceedings of 30th Annual ARCOM Conference, 1-3 September 2014, Portsmouth, UK.

Hussain, R S (2017) Investigating the business process implications of managing road works and street works. PhD thesis, Loughborough University, UK.

Jeong, J G; Hastak, M and Syal, M (2009) Framework of manufacturer-retailer relationship in the manufactured housing construction. Construction Innovation, 9(1), pp. 22-41. ISSN 1471-4175

Liu, Q (2025) The impact of funnel sales management on sales performance in engineering construction companies: An empirical study based on CE company data. DBA thesis, Arizona State University, USA.

Ran, X (2025) Research on the relationship between core competitiveness of interior design companies and its performance under the circumstance of decline. DBA thesis, Arizona State University, USA.

Sear, E A; Hartland, T G; Abdel-Wahab, M S and Miller, C G (2008) Implementing customer relationship management at constructionskills. In: Dainty, A (ed.) Proceedings of 24th Annual ARCOM Conference, 1-3 September 2008, Cardiff, UK.

Swarts, K M; Lehman, K and Lewis, G K (2016) The use of social customer relationship management by building contractors: Evidence from Tasmania. Construction Management and Economics, 34(4-5), pp. 302-316. ISSN 01446193